Comcast Emta Modem Views

General Goods

First, here are some more details on what happened earlier today. Based on this new info, we're not even sure if the installer was a real person or a ghostymdash;some horrible memory of former Comcast workers who randomly shows up to stench-up your place, then leaves things in a worse state than before. Or he's just incompetent, take your pick. About a month ago I added Comcast digital voice to my cable and internet, because I have no cell phone reception at my apartment. I received an EMTA modem. last weekend, the modem decided to quit, leaving me with no phone or internet.

16. Although eMTA modems are manufactured by many different companies, Comcast purchases its eMTA modems from Motorola and Arris. If not for the tying of the DV service to the eMTA, Plaintiff and the Classes could purchase or rent an eMTA from the manufacturer or provider of their choice and use that eMTA to access and use the DV service provided by Corncast.

17. As a result of Comcasth’s practice of tying the DV service to the eMTA, the Plaintiff and the Classes are denied a choice to use other eMTA modems. In addition, Comcast refuses to sell the eMTA to its customers thereby forcing customers to pay monthly rental fees which within a number of months exceed the value of the eMTA. Thus, by tying the DV service to the eMTA, Comcast forces Plaintiff and the Classes to pay a significantly greater sum for DV service than would be required if the two products remained distinct.

18. Upon information and belief, Comcast purchases eMTA modems from manufacturers, such as Motorola and Arris, at a fixed cost and then rents those same eMTA modems to Plaintiff and the Classes, with full knowledge that the Plaintiff and the Classes, because of Comcastp’s improper conduct, have no choice but to pay the rental fees charged by Comcast. Upon information and belief, the modem equipment market involves a significant amount of interstate commerce.